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FAQ
Sonajuri Arts is an arts and crafts collective with an Indian ethos featuring a curated selection of exclusive and hand-made / hand-woven / hand-crafted products from artisans, master craftsmen, and craft clusters across India. We democratize crafts and arts through a sophisticated platform to India and across the world. Our mission is to help people discover fine-crafted products from across India, to connect with the craft and the artisans, and to share these inspired products with the world.
www.sonajuriarts.com is owned and operated by Uma Dream Foundations, a wholly Indian Pvt. Incorporated company. Uma Dream Foundations is classified as Non-govt company and is registered at Registrar of Companies, West Bengal.
BF-238, Sector 1, Baisakhi, Salt Lake City, Kolkata, 700064. Mobile + 91-8171166166 or +91-6189109622 or e-mail us at sonajuriarts@gmail.com.
Yes, all www.sonajuriarts.com products are handmade. It is for this reason that we maintain that every product sold on our website is unique and there may be minor differences in two products of the same kind. This is due to the very nature of the process by which our craftsmen and artisans especially make these products for you, the final customer.
Your guide to browsing the online store is to use the main navigation menu. You can choose to browse our collections by any of the following: The different categories offered (Women, Men, Kids, Home) the state from where the craft originates the type of craft work. To reach the landing page for each category, click on the title of that category. For example, to search for products for women, click on ‘Women’ in the main menu. Once you reach a landing page, you can click on the sub categories to reach a listing of products under that category (e.g. Apparel, Bags, etc.). Each sub category of products can be filtered based on material, price, craft, state, and colour. Once you see an individual item in this menu you may click on that item to get more product details and closer images. The top of each product page has a trail, or breadcrumb, which shows where you have been. To return to a previous page or subcategory, you can click on this trail which will bring you back. You can also go to the top Navigation Bar to move to a different product category You may also search for any product / service on the search bar next to the currency menu by using any keywords of your choosing.
To create an account, go to the New User button on the top left of the page. After clicking on this button, you will be required to fill a form with various details such as your email address, name etc. You may also sign in with Facebook or Google. Any data requested and maintained through these forms are stored and used in accordance with the privacy policy and terms and conditions of the website. After filling up your details and submitting the form, you will be sent a confirmation email setting up your account with www.theindiacrafthouse.com. Now, you may continue to enjoy your shopping experience with our website.
When you are ready to add an item to your shopping cart, you need to select the colour, size (if these attributes are applicable) and quantity of the desired product. After confirming these details, click on the Add to Cart button. A small box will appear informing you that the item is in the cart. You may choose to continue shopping, and add other times to your cart, or checkout and make the payment for your product. If you change your mind and want to continue browsing you may do so at any moment during the checkout process. You can continue to add items to your shopping cart until you are ready to Checkout.
